Below, you will find the most frequently asked questions about the HP Officejet Pro Is your question not listed? A80 9. Incompatible Printhead - The following printhead is not intended for use in this printer Printhead problem - The following printhead has a problem Device Disconnected Replace Cartridge s Soon - Replace the following cartridge soon Cartridge Problem - The following cartridge appears to be missing or damaged Cartridge Problem - The following cartridge must be replaced Paper Mismatch - Paper detected does not match paper size or type selected The cartridge cradle cannot move.
Please turn device power off. Check device for paper jam or other Paper Jam - There is a paper jam or misfeed. Clear the jam and press the Resume button on the prin The printer is out of paper. Load more paper and press the Resume button on the front of the printer Incompatible Cartridge s - The following cartridge is not intended for use in this printer.
Ask a question. McGinnis, No comments 0. Answer this question Send. Cindy Lamb, No comments 0. About the HP Officejet Pro HP Officejet Pro specifications. Related product manuals. What is the best way to remove jammed paper from my printer? It is best to gently pull the paper out of the printer. Turn the printer off, and make sure that the printhead is not hanging over the paper and that no paper remains in the printer.
How come my printer does not accept original cartridges? Non-genuine cartridges may not be recognised by the printer. In that case you will receive a message that the cartridge is empty. The manual of the purchased cartridge usually contains the solution, if this does not work, it is advisable to contact the seller. How come my prints are of poor quality?
There can be various reasons for poor print quality. Check if the cartridges or toners are full. If so, inkjet printers often require cleaning the printer, the cartridges have dried out, or the print head is broken.
With laser printers, calibrating the laser printer is recommended. What is the difference between a laser printer and an inkjet printer? A laser printer prints with a toner and an inkjet printer prints with ink.
How come my inkjet printer has black stripes? See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data?
Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
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