In version 8. However, as development and testing are ongoing, the default setting remains as bit. This was caused by the RMCE Container Viewer app being unable to reliably detect time zone when files were being added to container.
Resolution: The SecureDoc RMCE Viewer now successfully detects the time zone independently when files are added to an encrypted container, even when added on different systems. Customers with Panasonic devices were encountering problems when attempting to upgrade from SecureDoc V7. This has been corrected, and either version can be upgraded successfully to V8. Issue: The bit version of PBLU was missing wireless communication support, and it has been a limitation noted regarding the 64bit pre-boot environment in previous SecureDoc versions.
Resolution: SecureDoc now uses a common configuration file location for both 32 and 64 bit preboot environments. Issue: When exporting Device and User reports using Microsoft Excel option, the column headers were offset and also in a different order than the data. PBLU will load for a few days and then they are stuck in a boot loop. When Caps Lock is enabled, the special characters are not interpreted correctly at pre-boot German Keyboard.
Issue: When an existing. This has now been resolved. A 'Confirm File Replace' dialog will appear on file encryption. The caption of the encryption window now contains the file name and extension the file extension was missing in previous versions. If no key is logged-in, the input focus of the encryption window is set to the 'Password' field. After decryption is complete, the decrypted file is opened in the default viewer for that file type e.
Issue: When a user has more than 50 installation packages and the list extends beyond the 1st page, if client attempts to go to the next page, then a new internal frame is generated within the Installation package area and the user is unable to scroll listing of remaining packages once it goes to the second page listing.
Additionally, in the Windows 10 Edge browser, the pagination links at the bottom disappear when the page automatically refreshes. In all cases, even though the URL shows? This is because while still decrypting, FileVault is still active and needs a user password to unlock the FileVault 2 preboot.
Issue: Client is upgrading devices from Windows 10 version to A few keys in the encryption key displayed are truncated. In addition to the key text overlapping by other text. But after switching SD language to English the tray icon shows the encryption information. This error seems to be a language specific error. Shift tab works and allows user to type numbers at preboot.
Issue: After removing pre-boot and restarting Windows, the pre-boot was confirmed as being removed. However, after checking the Windows registry to confirm status had changed for the Boot logon registry key, in some cases it was found that the registry key had not updated. As a result, the client is unable to continue with the remaining steps for uninstalling SecureDoc. Issue: The Encrypt Media option remained available to the user, even when not configured in the Device profile.
Error message "Not Authorized to perform this operation. Issue: Customers were receiving the error "Not Authorized to perform this operation. But after removing the SD card and restarting device, the OS boots normally. The error exists with different SD card manufacturer and SD card models.
Issue: Customer is using multiple SD connex servers 3 servers with option to "Randomize" the connections instead of using a load balancer. Pre-Boot is randomizing the servers from the entire list, and not respecting the priority group while Server 1 and Server 2 is a part of priority group 1 Enabled PBN Autoboot.
Issue: AD accounts for Administrator-level users whose Password contains one or more spaces will be permitted to log in to SES Console or SESWeb, but will be prevented from being able to save any changes to the user information. The appearance of the right-click context menu is delayed seconds when right-clicking on an object in Windows Explorer.
On devices running SecureDoc encryption, when right clicking on an object in Windows Explorer the loading circle shows for seconds, and then the context menu shows up. Issue: When reports were being exported into Excel, the exported data was not being reflected in the correct row and column. Customers wish to produce a spreadsheet that has the same structure as is shown in the SDWeb report. However, the exported data did not match the header when exporting in CSV format.
SecureDoc V7. This issue has been corrected. This keyboard type will work correctly whether connected to a docking station or not. This issue, and a number of other device-specific issues, are readily corrected through the use of the KnownConfigs. XML file functionality available in V8.
Investigation indicated that certain SecureDoc drivers were becoming marked as disabled in the Registry. Customers having very large databases and large numbers of SES Administrators had encountered issues when attempting to upgrade SES from 7. The problem occurred at the point after the SES Upgrade process upgrades the database. Upon first attempt to log in at the SES console, the console application would crash. SFE policy does NOT work when configured using and the deploying package specifies that Users are identified with "Append domain name" option enabled.
JohnDoe domain. In previous versions, where the "Append domain name" option had been applied to add the Domain ID to the User name automatically at the time that the user is identified, the resulting personal key name which uses only the first portion of the domain ID would not be correctly tied to the user if the user logged on with the full domain-qualified user id e. Issue: Users of Dell Latitude devices found the devices were unable to scan for any wireless networks at pre-boot, so the WiFi was undetectable.
Old client devices e. SecureDoc V8. If this occurs, the customer will need to update that client version to 8. Dell XPS Devices will encounter a problem in which the on-screen keyboard appears smaller than standard size.
This issue was detected when a Device profile with Auto detect enabled was deployed to a device. The installation proceeded successfully, the device was rebooted, the user performed the tablet screen calibration step, and successfully saved the configured tablet calibration values. Upon requesting the onscreen keyboard, the virtual keyboard appeared at Boot Logon in a small size. This issue might apply to other devices, though at this point WinMagic has only encountered it on Dell XPS model devices.
The SD client device has an Encrypted folder e. In the SFE application access list manager, dllHost. Note: This issue also occurs when dllHost. This issue does not occur when compressing an entire Encrypted folder, only when trying to compress selected files within an encrypted folder. Issue: PBA crashes when a User logs in with a key file protected by bit certificate on token. Work-Around: Consider using the bit PBLU preboot, which does not exhibit this issue, until WinMagic is able to develop a correction for this problem.
This is currently a limitation, this issue does not occur with a different token using the same private key certificate. Error 0x is displayed. The above restrictions applies only to 6.
Download and save the SES installation fle locally to your computer. Download and save the SES installation f 2. Download and review the product release locally to your computer. Download and review the product release notes 3. Run the saved SES installation fle and follow and documentation.
SecureDoc will guide you through the process of installing the SES 3. Write down your current SDConnex settings in software.
It places all security-related management under one centralized enterprise server, including policies, password rules, and the manageability of encryption across PC, Mac and Linux platforms alike. SecureDoc with PBConnex is the only data encryption and management solution that allows for preboot network authentication either wired or wirelessly.
PBConnex utilizes network based resources to authenticate users, enforce access controls, and manage end point devices before the operating system loads.
This unique and ground-breaking approach to Full Disk Encryption FDE management also results in significant cost savings for organizations by streamlining the time and cost associated with things such as password resets and device staging. In addition multiple users can safely use the same device without ever putting confidential data at risk. Taking advantage of the native encryption provided by macOS, SecureDoc for FileVault 2 can give administrators the control they need to manage their Apple hardware.
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